Your comfort and satisfaction are our top priorities
At Chris David Salon, we strive to provide an exceptional experience for every client. To ensure the highest level of service and maintain a harmonious environment for all, we have established the following policies. We appreciate your understanding and cooperation.
Online Booking: Book 24/7 through our online booking system at Vagaro.com/chrisdavidsalon or call us at (561) 299-0950.
Consultation: We offer complimentary consultations for all new clients and major services. This ensures we understand your vision and can deliver exceptional results.
Appointment Confirmation: You will receive an automated confirmation via text or email 48 hours before your appointment. Please confirm to secure your time slot.
First-Time Clients: Please arrive 15 minutes early to complete our consultation form and discuss your service goals with Chris.
48-Hour Cancellation Policy
We require at least 48 hours notice for all cancellations or rescheduling requests.
Late Cancellations (24-48 hours): Will incur a 50% service charge.
Same-Day Cancellations or No-Shows: Will be charged 100% of the scheduled service price.
Emergencies: We understand emergencies happen. Please contact us as soon as possible, and we will work with you on a case-by-case basis.
Habitual Cancellations: Clients with multiple cancellations may be required to pre-pay for future appointments.
15 Minutes Late: We will do our best to complete your full service, but may need to modify it to avoid delays for other clients.
20+ Minutes Late: Your appointment may need to be rescheduled, and late cancellation fees may apply.
Communication: Please call or text us if you're running late. We'll do everything possible to accommodate you.
Accepted Payment Methods: Cash, all major credit cards, Venmo, and Zelle.
Pricing: All prices are starting prices and may vary based on hair length, thickness, and service complexity. Final pricing will be discussed during consultation.
Deposits: Services over $300 require a 50% deposit to secure your appointment. Deposits are non-refundable but transferable with 48-hour notice.
Gratuity: While not required, gratuities are greatly appreciated for exceptional service. Industry standard is 20-25%.
Package Deals: Package services must be used within 6 months of purchase. No refunds on unused services.
Chemical Services: A patch test is required 48 hours before your first chemical service to ensure no allergic reactions.
Color Corrections: These are multi-session processes. We cannot guarantee exact results in one visit. Pricing is per session.
Hair Extensions: Require a consultation and deposit. Maintenance appointments are required every 6-8 weeks.
Minors: Clients under 18 must be accompanied by a parent or guardian for all services.
Service Guarantee: If you're not completely satisfied, please contact us within 7 days for a complimentary adjustment.
Sanitation: All tools are sanitized between clients according to Florida State Board regulations.
Allergies: Please inform us of any allergies or sensitivities during booking.
Medical Conditions: Certain medical conditions or medications may affect chemical services. Please disclose relevant information for your safety.
Pregnancy: Some services may not be recommended during pregnancy. Please consult with your doctor and inform us.
Illness: Please reschedule if you're experiencing any contagious illness. No cancellation fee will apply with doctor's note.
Phone Calls: Please keep phone conversations to a minimum and use a considerate volume.
Children: While we love children, we are not equipped for childcare. Please arrange care for young children during your appointment.
Personal Items: We are not responsible for lost or damaged personal belongings.
Photography: Feel free to take photos of your new look! Please ask permission before photographing other clients.
Refreshments: Complimentary beverages are provided. Feel free to bring your own if you have specific preferences.
Gift Certificates: Valid for one year from purchase date. Non-refundable and cannot be redeemed for cash.
Promotions: Cannot be combined with other offers unless specified. Valid only during promotional period.
Referral Program: Refer a new client and receive 20% off your next service when they book.
Birthday Special: Enjoy 15% off any service during your birthday month with valid ID.
Client Information: All personal information is kept strictly confidential and never shared with third parties.
Photos: We love showcasing our work! We will always ask permission before sharing photos on social media.
Contact: By providing your contact information, you agree to receive appointment reminders and occasional promotional offers. You may opt out at any time.
We're here to help! Contact us for any clarification.
Policies last updated: December 2024
Chris David Salon reserves the right to update policies at any time.